Cancellation policy

At Traduxe Ventures LLP, we understand that sometimes orders may need to be canceled. This Cancellation Policy outlines the conditions and procedures for canceling an order.

1. Order Cancellation by Customer

• 1.1 Orders can be canceled within 24 hours of placing the order without any penalty. After this period, cancellation requests will be subject to approval and may incur a cancellation fee.
• 1.2 To cancel an order, please contact our Customer Service team at contact@traduxe.com or + +919778472744 as soon as possible. Provide your order number and reason for cancellation.

2. Cancellation by Traduxe Ventures LLP

• 2.1 We reserve the right to cancel any order if:
• The product is out of stock or discontinued.
• There are issues with the payment process.
• The order cannot be fulfilled due to circumstances beyond our control.
• 2.2 If we cancel your order, you will be notified via email or phone, and a full refund will be processed to the original payment method used during the purchase.

3. Refund Processing

• 3.1 For customer-initiated cancellations within the allowed period, refunds will be processed within 10 business days after the cancellation request is approved.
• 3.2 For cancellations initiated by Traduxe Ventures LLP, refunds will be processed within 10 business days from the notification date.
• 3.3 Refunds will be issued to the original payment method used during the purchase.

4. Non-Cancellable Orders

• 4.1 Certain orders may not be eligible for cancellation once they have been processed. These include:
• Custom-made or personalized items.
• Perishable goods.
• Items marked as non-cancellable at the time of purchase.
• 4.2 For such items, please review the product description or contact our Customer Service team for clarification before placing your order.

5. Contact Information

For any questions or concerns regarding this Cancellation Policy, please contact us at:

Traduxe Ventures LLP