Cancellation Policy

Cancellation Policy – Traduxe Ventures LLP

At Traduxe Ventures LLP, we understand that sometimes you may need to cancel an order. This Cancellation Policy explains when and how cancellations can be made.

1. Order Cancellation by Customer

• Orders can be canceled before they are shipped or processed

• Once the order is shipped, cancellation may not be possible

• Cancellation requests can be made through your account or by contacting support

2. Cancellation After Shipment

If the order has already been shipped:

• Cancellation requests may be declined

• You may choose to refuse delivery or initiate a return after receiving the product (as per Return Policy)

3. Instant Cancellation (If Available)

Some products may support instant cancellation within a limited time after placing the order.

This depends on product type, vendor policy, and processing status.

4. Refund on Cancellation

• If an order is successfully canceled, the refund will be initiated

• Refunds will be processed to the original payment method

• For Cash on Delivery (COD), refunds may be processed to bank account or wallet

5. Refund Timeline

• Refund initiation: within 2–5 business days after cancellation approval

• Final credit depends on payment provider timelines (usually 5–10 business days)

6. Cancellation by Traduxe Ventures LLP

We reserve the right to cancel orders in the following situations:

• Product is out of stock or unavailable

• Pricing or listing errors

• Payment issues or failed transactions

• Suspicious or fraudulent activity

7. Vendor-Based Orders

Since Traduxe Ventures LLP operates as a marketplace, some orders are fulfilled by third-party vendors.

Cancellation eligibility may vary depending on the vendor’s processing status.

8. Failed or Pending Orders

If payment fails or remains incomplete, the order may be automatically canceled.

9. Abuse of Cancellation Policy

We reserve the right to restrict or block accounts that show excessive or suspicious cancellation behavior.

10. Contact Support

For any cancellation-related queries, please contact us through our official website support system.