Return Policy

Return Policy – Traduxe Ventures LLP

At Traduxe Ventures LLP, we strive to ensure customer satisfaction by providing quality products and reliable service. This Return Policy explains the conditions and process for returning products purchased through our platform.

1. Return Eligibility

You may request a return if:

• The product is damaged, defective, or incorrect

• The product received does not match the description

• The return request is made within the allowed return period

Products must be unused, in original condition, and include all packaging, tags, and accessories.

2. Return Timeframe

Return requests must be submitted within 7 days of delivery (or as specified for the product).

Requests made after this period may not be accepted.

3. Non-Returnable Items

The following items are not eligible for return:

• Used or worn products

• Products without original packaging or tags

• Customized or made-to-order items

• Perishable goods

• Items marked as “Non-returnable”

4. Return Process

• Initiate a return request through your account or contact support

• Provide order details and required proof (images/videos if needed)

• Once approved, follow the instructions for pickup or return shipment

5. Product Inspection

Returned items will be inspected upon receipt.

Returns will only be accepted if the product meets the eligibility conditions.

6. Replacement or Refund

• Eligible returns may be processed as a replacement or refund

• Replacement is subject to product availability

• If replacement is not available, a refund will be issued

7. Return Shipping

• Return shipping may be arranged by us or required from the customer, depending on the case

• Shipping charges may be deducted if the return is not due to our error

8. Vendor-Based Returns

Traduxe Ventures LLP operates as a marketplace platform.

Returns may be subject to vendor approval depending on the product and seller policies.

9. Rejection of Returns

We reserve the right to reject returns if:

• The product does not meet return conditions

• There is evidence of misuse or damage after delivery

• The request violates our policy

10. Contact Support

For return-related assistance, please contact us through our official website support system.